Reviews

We are very proud to share these kind words from our satisfied customers. Please take a moment to click the "Submit a Review" button below and share your own review.
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I came in and out service was quickly done before I new it very pleased with my visit , the service advisor was very nice and honest

— Jenifer R., Orlando, FL


If there could be any service center, that takes pride in car alignments, THIS IS THE PLACE....TOP NOTCH AND TOTALLY RECOMMENDED

— kevin k., ORLANDO, FL


— Diane Q., Thiells, FL


ImTuffy customer a long time and I love it Tuffy The employees are friendly, and the service is excellent.When I going to change the oil in my car I do not have to wait long Thanks you for your service guys 🤗

— Maria ., Orlando , FL


George and his staff helped me with my vehicle and I would consider him my "go to" mechanic at all times for thr car in Florida.

— Anthony G., Los Angeles, CA


I was treated respectfully and they gave me the real deal on what was going on with my car. Although it was bad news (repairs would cost more than the car was worth) they broke down for me what was required to get it running. What was required soon, and what could wait a little longer. In fact they let me know that sometime in the next few years it would need a few more large ticket items repaired. They helped me make the decision to fix the minimum and trade it in on something more reliable. I'm very pleased and will return here for ALL of my automobile needs.

— Jamie B., , FL


Staff was very friendly and knowledgeable. Services provided were clearly explained and my car was ready at the time I was promised.

— Rachel L., , FL


Before I came in I was concerned about the type of oil that I should be putting into my car I gave Tuffy a call and Henry picked up he gave me confidence that they would take care of me and that he would fully explain to me the types of oils that they offer me and help me pick out the right one. When I came in they did all that he said they would do. Thanks Henry... Tuffy is the best.

— Thomas G., , FL


Very great customer service the manager richard is very knowledgeable and very helpful. I enjoyed the service and will return again

— Louis D., , FL


Not the first time we have used this location, and we r always very satisfied with Henry and Richard.

— Don A., , FL


Everyone (including the owner, Ed, and the front desk clerk, Henry) were awesome! This place will definitely be getting my business in the future!

— Cameron C., , FL


Henry is the man.

— Anonymous ., , FL


Friendly honest service at a fair price. I won't go anywhere else. Rich and Henry are experts at what they do.

— Anonymous ., , FL


SERVICE IS & ALWAYS HAS BEEN EXCELLANT FAIR & PROMPT!!

— Anonymous ., , FL


Ed and Henry will take care of you, and not price gouge.

— Anonymous ., , FL


The staff were wonderful!

— Raquel R., , FL


The nicest and most helpful staff. I have complete assurance that they always will do what is best - not only for my vehicle but for my family as well.

— Jack D., , FL


Always feel welcome when I arrive for service to my automobile. Friendly service and estimated completion time is always accurate. I will continue my service to Tuffy Auto Service Center at North Semoran for all service needs to my automobile. Thanks guys!

— William G., , FL


Fast, honest & gave me a great deal.

— JESSICA B., , FL


Car was done in the time it was supposed to be done. Plastic was left on seat. I would have preferred it be moved before returning the vehicle to me.

— Penny M., , FL


I like that they explain and show me the needed work. My repair was done in a timely manor. When I picked up my vehicle, the repair was again explained to me. It is very important to have an auto shop that you trust, and Tuffy's is the one for me.

— Dylan B., , FL


Service was quick, thorough and fairly priced

— Anonymous ., , FL


I always have good experience with tuffy. I have taken 2 of ny vehicles there so far and they have fixed them with no problems. I recommend tuffy to everyone.

— KELLIE G., , FL


Excellent fast friendly service with integrity and much lower cost than auto dealership.

— DOCA D., , FL


Ed and his crew are awesome...it has taken me years to find an honest and reliable auto repair shop I recommend them on a regular basis. Henry we miss you! George your doing a great job! I'll keep coming back. Dan

— Dan W., Orlando, FL


They told me it would take a week for the part to come in and it would cost $250 for the part and labor, and that's with a student discount and after charging me $20 for finding out what was wrong. My mechanic back home ordered the part and got it over night. He said the part costs $66 and had it installed in 5 minutes.

— Anonymous ., , FL


Ed and George are great and the staff is very complete in their diagnostics, and I have not problem recommending Tuffy on Semoran to anyone

— David H., , FL


Great service at an awesome price. I am a student and I was given a discount which is awesome!

— SAVANNAH W., , FL


Excellent service, fast, knowledgeable and everything was done right. Great staff also.

— Pierre M., , FL


Albert was very knowledgeable and very accommodating, work done quickly and completely to our satisfaction. We will continue to do business here because of the stellar service!

— Karen D., Orlando, FL


My experience was very satisfactory and your personnel was excellent I just took a trip to sarasota this week and my brakes worked as they did when new. I will be a customer as needed. Thanks again for the service Don Kabool

— Don K., , FL


This company LIED to me and told me I needed all new brakes and my rotors were beyond repair. I guess the blonde hair on a young female made them think I would pay almost $800 for parts that I DID NOT need. Little did they know all of these things were checked before I went in and twice since I left. Guess what guys, my rotors and brakes are just fine. Jerks!!!!!!

— BRITTNEY M., Orlando, FL


Good work. Honest shop. They don't try to make you pay for things you don't need. Hard to find in the industry. Highly recommended.

— Anonymous ., , FL


I had a wonderful experience at the Tuffy on 436. I had my oil changed, wipers replaced, air filter changed, cabin filter replaced, and tires rotated and balanced. They were able to do this quickly, professionally, and at a great price. Albert was exceptionally helpful and checked a couple of prices for me for future work to be done. I will definitely go back in the future. They also have free WiFi and TV for the wait.

— Anonymous ., , FL


My husband and I had a great experience at this Tuffy location. I found the employees here to honest and reliable. Would highly recommend!

— Anonymous ., Orlando, FL


Great service and attention to detail

— Anonymous ., Orlando, FL


Very unprofessional

— Keith B., , FL


Friendly, helpful staff. I appreciate that they aren't pushy about extra unnecessary services the way other places are. I will continue to go here regularly.

— Anonymous ., , FL


People were very friendly. They fix my car the same day. I'm very satisfied with the quick service.

— MARGARET L., , FL


My truck's power steering sprung a leak with fluid going everywhere and me 50 miles from home. Fortunately (thank you God) I was only a 1/2 a block away from this Tuffy's service center. They had 4 people ahead of me but I told them I had to be to work in just a couple of hours so could they pleeese help me with getting this done. They did just that and did an excellent job. I hate to think of what would have happened if I had been on a toll road and this happened. The mechanic and front desk man were courteous, very professional and so very helpful to me. I would highly recommend this particular Tuffy's without hesitation.

— MARCIA H., , FL


Excellent professional, friendly service. George and Albert behind the counter get an A+, as well as the technician. I initially went in to replace a headlight, but they diagnosed as just a bulb, saving me time and money. As a result of their helpfulness and honesty, I decided to go ahead and had a motor mount replaced, as well as brake work. More good news was that the price was lower than the auto dealership service department. I will certainly be back for more work, as well as spread the good word about this excellent Center, and Tuffy's in general. Doug Donald.

— DOCA D., , FL


Two cars repaired. Both were done as promised. I really like to work with the staff at this location. They are very friendly and very competent.

— Ed S., Winter Park, FL


Great experience and very helpful information for my car

— LUIS B., Orlando, FL


Upon arrival for the first time at tuffy's immediately the staff took care of my car's situation with great responsibility and care.

— Anonymous ., , FL


Great service

— MARK B., Orlando, FL


I always get outstanding service at Tuffy

— ED S., Orlando, FL


Tuffy took excellent care of me. I brought in my vehicle for a repair they informed me about what needed to be fixed, how much it was going to cost, and when it should be done. My vehicle ryns like it did before and they got it done a day early! Thqnks Tuffy.

— MICHAEL S., Orlando, FL


Very helpful and quick. Really great service. I called last minute and they got me right in.

— ORLANDO G., Orlando, FL


Estoy muy satisfecha con el servicio Y los empleados muy amables Ha mejorado

— MARIA D., Orlando, FL


As I was driving by your marquee out front of your I noticed you special on oil changes at $17.99 today free tomorrow (funny). So I called and made an appointment for two days later on Saturday. Btw I had gotten my oil changed there just the time before. I arrived a half hour early and noticed you all were unusually not that busy. That wasn't cars in most of the bays. I go inside approached the counter and a rude young adult first told me that he would be able to get me in until 11:00 (it was only 10;30 when I arrived) which was my scheduled time. I was fine with that since I wasn't scheduled until 11:00. Then he pointed at the pricing options on the counter and asked which I wanted and I said I wanted the special you had advertised outside. He said he could not do that because it was a 2004 Infinity and wanted me to put synthetic in it. I said no I will just take a regular oil change like usual he said if I wanted that it would still be $29.99 not the 17.99 on the marquee. I left with no oil change do to your employees rudeness and the bullshit of trying to up charge me.

— SEAN F., orlando, FL


fast and profssional service.

— FRANCISCO A., Orlando, FL


The crew at this Tuffy went out of their way to help fix my rusty exhaust pipe and my car is so much quieter now. Thanks!

— SARAH S., Winter Park, FL


GREAT SERVICE!

— FRANCISCO A., Orlando, FL


So many times, people take time to condemn, never to compliment. I am taking time to COMPLIMENT the staff of Tuffy Auto Service. I was in a dilemma, (I was driving with a busted tire, after hitting the side walk.) I needed tire service, in a hurry as time was of essence had other appointments that afternoon. . I slowly drove into Tuffy, only to be told by their serviceman,, that they no longer stock tires, My anxiety was heightened. He directed me where to go ( business next door where they indeed sell tires.) With not much of a choice, I was about to take my chances and drive next door, when a van drove up and 3 Tuffy servicemen jumped out, I asked one of the guys, if he think I can drive next door with my tire like this. He emphatically stated, " Lady you should not drive 10 feet with that tire.". He motioned me to go sit inside, and stated " I will make a phone call and try to help you. To shorten my story. this gentleman, went down the street purchased a tire, brought it back to Tuffy, and replaced my busted tire. He went the X-tra mile, and for that I am ever so grateful. I drove out, after paying the fees, with a smile, with a feeling that there are still some good people in this world. For that I Commend and recommend Tuffy and their staff to everyone. GREAT CUSTOMER SERVICE. Hortencia Owens, a very satisfied customer.

— HORTENCIA O., Orlando, FL


Great service and the job was finished on time. My car now is running well I recommend North Semoran Store. This store have proffesional mecanics making good jobs.

— FRANCISCO A., Orlando, FL


I was very pleased to get a morning appointment for a synthetic oil change and they were all ready for me when I arrived. They were very prompt and had my car done in a normal amount of time. No problems, No stress. Thanks!

— WARD K., Orlando, FL


Called and spoke with Willie the day before my appointment and he was awesome. I arrived on time, car was taken back for my oil change, and I was out in less than 30 minutes. Excellent service!

— RENEISIA H., apopka, FL


Fast and efficient service.

— MONIQUE E., , FL


I like Tuffy North Semoran because they have a great appointment system. Whenever I have made an appointment, they are always ready to service my car and I don't have to wait around. I had a long drive after the oil change and I did not have to wait a long time to leave. Thanks Guys!

— WARD K., , FL


Everyone was very professional. The manager went above and beyond.

— ABIGAIL T., , FL


Great crew! Very nice employees. And the owners were awesome too!

— DEDRA L., Orlando, FL


I feel comfortable coming to this Tuffy location because of Henry. He is personable, helpful and honest.

— IDANIA G., Winter Park, FL


I was very impress with the professional and quick service I received from manager Henry and personnel at Tuffy Auto Service. They do an excellent job, and offer us the most competitive rates to do the repairs needed to vehicles.

— SOUTHERN TURF ., Orlando, FL


Top notch customer service!

— DOUG M., orlando, FL


Finally a place where things get explained and are not over-priced! I'm so happy I've found Tuffy at Semoran Blvd! Recommend it to everyone!

— Paula F., orlando, FL


Good Service...

— Kevin S., Orlando, FL


The crew at Tuffy on Semoran are awesome...Great work at fair prices..Highly recommend this repair center..

— Daniel S., Orlando, FL

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